Privacy Policy:
We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
Introduction:
At Bioresis, we are committed to protecting the personal data of our customers and users. This privacy policy outlines how we collect, use, store, and protect your information when you interact with our website or services.
Information Collection and Use
We collect personal data for several purposes:
- Contract Fulfillment: To develop, fulfill, and execute contracts related to the sale of our products or any other business relationship between us.
- Customer Support: To address requests you make to us.
- Communication: To provide information about our products, including sending commercial communications via email or other electronic means (such as SMS), as well as through telephone calls.
Payment Information:
We do not store or transmit credit/debit card details since payments are processed through secure gateways like PayPal, or Curlec.
Acceptance and Age Verification
By checking the corresponding box during registration or interaction with our site/services:
- You expressly agree that your personal data can be processed by Bioresis for purposes outlined above.
- You confirm that you are over 18 years old.
As responsible handlers of personal data files at Bioresis, we commit to maintaining professional secrecy and confidentiality regarding all collected information. These obligations persist even after termination of user relations with us.
To ensure security:
- We adopt necessary measures against unauthorized access.
2. We maintain confidentiality in line with current technological standards at all times.
Return & Refund Policy:
1. Returns
• You have 14 days from the date of delivery to return an item.
• To be eligible for a return, the product must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
• Items that are opened, partially used, or not in their original condition cannot be returned due to health and safety regulations.
• To initiate a return, please contact our customer service team with your order details and the reason for the return.
2. Refunds
• Once we receive your returned item and inspect it, we will notify you of the status of your refund.
• If your return is approved, we will process a refund to your original method of payment within 7 business days.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a mistake on our end (e.g., the wrong item shipped or damaged product).
3. Exchanges
• We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, contact us.
联系我们
For any questions or concerns about this privacy policy:
Contact: [email protected]
Updates
This policy may be updated periodically in compliance with changing legal requirements or business practices. Please check back regularly for updates.